What We Do for You

Not Just a Distributor.
Your End-to-End
Technology Partner.

From pre-sales architecture design and proof-of-concept to deployment, managed services and partner training — Texonic stays in the picture long after the invoice is raised.

Pre-Sales Engineering PoC Lab Project Deployment AMC & NOC Partner Training Component Sourcing
TEXONIC SERVICES Pre-Sales PoC & Demo Deployment AMC & NOC Training Sourcing
Full Service Catalogue

Nine Services. One Partner.

Every service is designed to reduce the burden on our partners and increase the probability of winning and retaining clients.

Pre-Sales Engineering / 01

We Design It Before You Sell It

Our in-house engineers engage at the RFP stage — designing architectures, building Bills of Quantity, validating solution fit and preparing technical proposals — so your sales team goes to the customer with a complete, credible answer.

01
Architecture Design

Network, security and surveillance architectures tailored to the end customer's environment and budget — delivered as diagrams and technical write-ups.

02
BOQ & BOM Preparation

Accurate, vendor-validated Bills of Quantity so your quote is tight and your margin is protected.

03
Solution Validation

We cross-check proposed solutions against real-world deployment requirements, compatibility matrices and licensing structures before you submit.

04
Technical Proposal Writing

Professionally written technical sections for RFPs, tenders and customer proposals — branded for your organisation.

05
Competitive Differentiation

Analysis of competing solutions and clear articulation of why the recommended product wins — arming your sales team with objection-handling material.

3 weeks
Average pre-sales cycle from RFP receipt to validated proposal
Business Outcome

Partners using our pre-sales support win higher-value deals, reduce scope-creep and improve proposal-to-PO conversion rates.

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Proof of Concept / 02

Turn Sceptical Prospects into Signed Purchase Orders

A well-executed PoC is often the difference between a won deal and a lost one. Texonic runs structured, success-criteria-driven proof of concepts across our core technology portfolio — at the customer site or in our demo environment.

01
PoC Planning & Scoping

Structured success criteria agreed upfront with the customer so the PoC has a clear pass/fail framework that builds credibility.

02
Lab & On-Site Execution

We execute PoCs in our Bangalore demo environment or on-site at the customer's premises — whichever gives the strongest impression.

03
Multi-Vendor Bake-Offs

When customers want to evaluate competing products, we manage the bake-off process fairly, ensuring the right product wins on technical merit.

04
Partner Engineer Co-Delivery

Our engineers work alongside your team during the PoC, transferring knowledge so your engineers build confidence in the product.

05
PoC Report & Close Support

A written PoC outcome report that frames the results in business terms — giving procurement and management the justification to approve the PO.

Rs. 2 Cr+
Average deal size closed on the back of a Texonic-run PoC
Business Outcome

A structured PoC increases deal win rates significantly by removing technical uncertainty from the buying process.

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Project Deployment / 03

On Time. On Spec. Every Site.

From single-site SME deployments to 18-branch enterprise rollouts, Texonic's project delivery team manages the full implementation lifecycle — so your client gets what was sold and you get a referenceable account.

01
Site Survey & Readiness

Physical and logical site assessments to identify cable routes, power requirements, rack space, IP addressing and environmental conditions before equipment arrives.

02
Installation & Racking

Professional hardware installation, cable management and rack build — executed to vendor best-practice standards.

03
Device Configuration

Firewall policies, switch stacks, wireless controllers, VMS servers, access control systems — configured, tested and documented.

04
Systems Integration

Cross-product integration testing to ensure every component talks to every other component before handover.

05
User Acceptance Testing

Structured UAT conducted with the end customer against agreed success criteria, with sign-off documentation.

06
As-Built Documentation

Comprehensive network diagrams, configuration backups, login credentials and user guides delivered at project close.

18 sites
Multi-branch SD-WAN rollout delivered in 90 days with zero slippage
Business Outcome

Your client gets a working, documented system. You get a satisfied reference account and a platform for ongoing managed services revenue.

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Annual Maintenance Contracts / 04

Infrastructure Health. Year After Year.

Our AMC programmes give end customers predictable, budgeted support — and give you recurring revenue without operational overhead. We run the AMC; you collect the margin.

01
Preventive Maintenance Visits

Scheduled quarterly or bi-annual engineer visits to inspect, clean, update firmware and verify configuration integrity.

02
Break-Fix Support

Reactive on-site support within SLA response times — 4-hour, NBD or 2-business-day options available depending on contract tier.

03
Spare Parts Management

Pre-positioned spare parts for critical components at Texonic's warehouse — reducing mean time to repair (MTTR).

04
Vendor Escalation Management

We manage vendor TAC cases on behalf of the end customer, tracking resolution and applying pressure when cases stall.

05
Warranty Tracking

Centralised tracking of all equipment warranty expiry dates with proactive renewal reminders so nothing falls through the cracks.

24h
Maximum response SLA on all AMC Gold tier contracts
Business Outcome

Partners white-label our AMC delivery as their own managed service, adding predictable recurring revenue without hiring additional engineers.

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NOC-as-a-Service / 05

24/7 Eyes on Your Clients' Infrastructure.

Running a Network Operations Centre is expensive. We make it affordable — giving channel partners access to enterprise-grade NOC monitoring and alerting without the CAPEX of building their own.

01
Infrastructure Monitoring

24/7/365 real-time monitoring of network devices, servers, firewalls, wireless APs and cloud endpoints via SNMP, syslog and API integrations.

02
Threshold-Based Alerting

Intelligent alerting with noise reduction — only actionable alerts reach your team, eliminating alert fatigue.

03
First-Line Incident Response

L1 triage and standard remediation procedures executed by our NOC team before escalation, reducing the volume of tickets reaching your engineers.

04
Escalation to Partner Team

Clear escalation paths to your nominated engineers or to Texonic's own L2/L3 team — based on your service design.

05
Monthly NOC Reports

Detailed monthly reports covering uptime metrics, incident volumes, response times, SLA compliance and trend analysis — ready to share with end customers.

99.9%
Average monitored infrastructure uptime across all active NOC customers
Business Outcome

Partners offer 24/7 managed connectivity as a premium service line without staffing a NOC — transforming a capability gap into a revenue stream.

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Remote Infrastructure Management / 06

Proactive Management. Not Reactive Fire-Fighting.

Our RMM-based remote management service keeps your clients' infrastructure healthy between incidents — applying patches, managing configurations and identifying issues before they become outages.

01
Patch & Firmware Management

Scheduled patch cycles for OS, firmware and security software — with rollback capability and change management documentation.

02
Configuration Backup

Automated nightly configuration backups for all managed network and security devices — retrievable within minutes during a failure.

03
Remote Troubleshooting

Secure remote access to managed devices for diagnostics and remediation — reducing the need for costly on-site engineer visits.

04
Security Policy Audit

Periodic review of firewall rules, access control lists and security configurations against agreed baselines.

05
Capacity & Performance Reporting

Bandwidth utilisation, CPU/memory trends and storage growth reports — giving you the data to have proactive upgrade conversations with clients.

60%
Average reduction in reactive support tickets for partners on our RIMS programme
Business Outcome

Fewer unplanned outages, lower cost-per-ticket and a proactive service narrative that strengthens long-term client relationships.

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Partner Training & Enablement / 07

Certify Your Team. Grow Your Pipeline.

A technically confident sales and delivery team wins more deals and retains more clients. Texonic's enablement programmes — delivered through QuikLrn LMS and in-person workshops — keep your team ahead of the technology curve.

01
QuikLrn LMS Platform

Online certification courses for all Texonic-distributed technology brands — available 24/7, self-paced, with downloadable certificates.

02
Vendor-Led Workshops

In-person and virtual technical workshops delivered by vendor-certified trainers from Checkpoint, Extreme Networks, Milestone and other key alliances.

03
Sales Enablement Training

Value-selling techniques, competitive positioning and objection-handling workshops that help your sales team engage at C-level.

04
Pre-Sales Technical Bootcamps

Intensive 1-2 day bootcamps that equip your engineers to run PoCs and customer presentations without relying on Texonic every time.

05
Go-to-Market Playbooks

Vertical-specific GTM playbooks — healthcare, BFSI, government — that give your team a structured approach to entering new markets.

30+
Technology certification programmes available via QuikLrn LMS
Business Outcome

Certified partners achieve better vendor deal registration status, unlock larger discounts and win more competitive bids.

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Component Sourcing & BOM / 08

10,000 SKUs. One Supplier. Zero Downtime.

From a single urgent connector to a full production BOM, Texonic's component sourcing team delivers the right part with full traceability — faster than any alternative in the market.

01
BOM Quotation

Submit your full Bill of Materials and receive cross-referenced availability, lead times and pricing within one business day.

02
Spot Buy & Urgent Sourcing

Critical production line stopped? Our sourcing team can locate, invoice and dispatch same-day for most standard components from our 10,000+ SKU inventory.

03
Long-Term Supply Agreements

Scheduled supply agreements that reserve inventory for your production forecast — eliminating the risk of stockouts during constrained periods.

04
CoC & Traceability Documentation

Full Certificates of Conformance, manufacturer data sheets and lot traceability documentation provided with every order — DGQA compliant.

05
Obsolescence Management

We monitor your active BOMs for end-of-life components and proactively recommend last-time-buy quantities or approved alternatives.

4 hrs
Fastest documented sourcing, invoicing and dispatch on a critical connector emergency
Business Outcome

Manufacturers and EMS companies reduce component-related production stoppages to near zero with Texonic as a stocking partner.

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Logistics & Supply Chain / 09

PAN India. On Time. Fully Tracked.

Texonic's warehousing and logistics infrastructure spans major metros and Tier-2 cities — ensuring that the right product reaches the right site at the right time, regardless of geography.

01
Pre-Staging & Kitting

Equipment is pre-configured and kitted at our warehouse before dispatch — reducing on-site installation time significantly.

02
Multi-Location Warehousing

Strategic stock positions across Bangalore, Mumbai, Delhi, Chennai, Kolkata and Hyderabad for faster regional delivery.

03
Tracked Last-Mile Delivery

All shipments are dispatched with tracking — partners and end customers receive real-time delivery status.

04
Drop-Shipping to End Customers

Direct dispatch from our warehouse to the end customer site under your label — avoiding double handling and reducing your logistics cost.

05
Returns & RMA Management

Structured return merchandise authorisation process for faulty equipment — vendor RMA tracked and replacement dispatched with minimal disruption.

PAN India
6 strategic warehouse locations across India's major metros
Business Outcome

Partners run leaner operations by leveraging Texonic's logistics infrastructure rather than maintaining their own inventory and delivery capability.

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How We Work

The Texonic Engagement Model

A predictable, structured engagement that takes you from first conversation to a live, supported deployment.

01
Engage

You bring us the opportunity — RFP, customer brief or a BOM. We review it and assign the right pre-sales resource within 24 hours.

02
Design

Our engineers design the architecture, build the BOQ and prepare the technical proposal. We run PoCs if required.

03
Deliver

On PO receipt, our project team takes over — staging, deployment, configuration, UAT and handover with full documentation.

04
Support

Post delivery, we transition to managed services — AMC, NOC monitoring, RIMS or full outsourced managed services as required.

For Channel Partners

Managed Service Offerings
for Channel Partners

White-label managed service capabilities you can offer to your clients — delivered by Texonic, branded as yours.

Managed Networks & Wireless Infrastructure
Managed IT Support
Managed SD-WAN Services
Remote Support
Managed Support Services
Managed Security Services
Consulting
Product Training
Managed Cloud, SaaS & SASE
Managed IT Automation
Skill Enhancement
Implementation & Deployment
Want to offer these as your own managed services?

White-label delivery by Texonic. Your brand. Your margin.

Become a Managed Services Partner
Why Texonic

Texonic vs. a Traditional Distributor

Service Capability Texonic Traditional Distributor
Pre-Sales Architecture Design
PoC / Proof of Concept Execution
Project Deployment & Commissioning
Annual Maintenance Contract Delivery
24/7 NOC-as-a-Service
Remote Infrastructure Management (RIMS)
Partner Certification & Training (QuikLrn LMS)
BOM Quotation & Component Sourcing
Product Supply & Fulfilment
PAN India Logistics & Warehousing
Vendor Escalation Management
Go-to-Market Enablement for Partners
Get Started

Tell Us What You Need.
We'll Handle the Rest.

Whether it is a single pre-sales engagement or a fully outsourced managed service — our team is available to scope, price and deploy the right service for your business.

No commitment required to start
24-hour response SLA on all enquiries
ISO 9001 and ISO 27001 certified delivery
Engineers available across all major Indian metros
For Channel Partners

Access pre-sales engineering, PoC support and managed services delivery for your client projects.

Request a Partnership Call
For End Customers

Looking for AMC, NOC or managed services directly? Our team will connect you with the right partner or serve you directly.

Send an Enquiry